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Your Mobile App

Privacy Policy

EPCCO built the EPCCO app as [open source/free/freemium/ad-supported/commercial] app. This SERVICE is provided by EPCCO at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at EPCCO unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Organization name, Mobile number. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-10-07

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at easterncementsa@gmail.com

Your Mobile App

1

OUM
DO.070 User Guide EPCCo Customer Mobile Sales Application

Author Sambasiva
Creation Date Aug 19, 2020    
Last updated Nov 10, 2020
Document Ref < CMSA DO.070 User Guide>
Version  Version 1.0
Approvals
Approver 1
Approver 2
2

Document Control

Change Record

Date Author Version Change Reference
19-Aug-20
<Sambasiva>
1.0
No
Previous Document

Reviewers

Name Position
<Ramil> IT Manager (A)

Link to Download Application

3

Preface

This document is used to guide all the customer users of mobile sales application how to use functions as mentioned below.

Topics discussed are:
  • Introduction to Mobile App
  • Objectives & Benefits
  • Current Ordering process flow
  • Mobile App Add-on Steps to current process flow
  • Download & Install Mobile App
  • Mobile User Registration
  • Change Password
  • Login as Registered User to Mobile App
  • Create Order
  • View credit balance
  • Submit Sales Order from Mobile App
  • Print PDF Order
  • Dashboard Features
  • Cancel Order
  • Shipped Orders
  • Print Delivery Note
  • View Invoice/s
4

Document Control

Change Record

Date Author Version Change Reference
19-Aug-20
<Sambasiva>
1.0
No
Previous Document

Reviewers

Name Position
<Ramil> IT Manager (A)
5

Introduction

Mobile App is about cement ordering by customer via Mobile App provided by EPCCo. This process is meant to facilitate customer to create an order from a mobile using an App and carry the Barcode/QR code or printed order for further activities of sales booking, cement loading and delivery note printing.

Mobile App is collaborated with E-Business Suite Applications of Eastern Cement Province Company's Oracle ERP system.

Mobile App is also meant to collaborate Plant Entry & Exit system of trucks that arrive for cement loading.

Currently the App is available for android mobile users.

Objectives:
  •  Go Electronic – Replace Customer Sales orders of print format with electronic/digital format
  •  Improve Sales performance by speeding up the ordering
    process
  •   Facilitates Customers to create order from anywhere i.e.
    even when away from booking office
Benefits:
  • Replace Print formats with Electronic/Digital formats 
  • Customers can self-order
  • Customer can view electronic Delivery Note  & Invoice on his mobile
  • Customer's  engaged time per order is reduced
6

Current Ordering Process Flow

7

Mobile App Add-on Steps to current Order Flow

- Highlighted

8

Login to Mobile App:

Customer Login
Customer
AL RASHED CEMENT COMPANY
Navigation
Open App & provide Login credentials as registered
Mobile User Name
xxxxxxxxx ( 9-digit mobile number)
Password
xxxx ( 4-digit password)
9
Screen after Customer Login

Dashboard View

10

Dashboard View with Order Count

Yesterday
Today
11

Download EPCCO App from Android Playstore

12

Register as EPCCO App User

13
  • Enter UserName and Email ( Registered with EPCCo
  • Submit
14
  • OTP is received in email
15

Change Password

  • Go to Profile -> Change Password
  • Enter Current Password
  • Enter New Password
  • Re-type new Password and submit
16
Login to YourCement
  • Enter mobile number
  • Enter Password
  • Select Language
  • Click 'Login'
17

Create Order

Navigation: Dashboard -> Total Orders -> + icon

18
Enter mandatory information on Sales Order
  • Order type
  • Shipping to location
  • Driver Name
  • Truck No.
  • Type
  • Select Product and enter Quantity
  • Click Submit
19
Order Created from Mobile
Order@Dashboard view
20
Customer Balance view before Order submission
21
Barcode is generated that can be carried to Sales Office

Printed Order

22
Sales Team receives e-mail Notification

Sales Team receives e-mail notification for each order when created from the Mobile App. This feature is useful when Oracle is not available to read order Qty

23
Loading Area
  • Barcode to be presented @ Silo Loading Area
  • Cement Loaded as per Order Qty
Net Order Qty : 30 Ton

  Truck 1st weight (Empty)

Truck 2nd weight (Loaded)
24
Delivery Note
  • Barcode to be presented @ Weigh bridge   
  • Weigh bridge reads Truck empty weight and loaded weight and Net Qty applied in ERP.
  • Order is shipped.
  • View Delivery Note on mobile
25
Invoice Tab
26
View Invoice/Order