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OUM
DO.070 User Guide EPCCo Customer Mobile Sales Application
Author Sambasiva
Creation Date Aug 19, 2020    
Last updated Nov 10, 2020
Document Ref < CMSA DO.070 User Guide>
Version  Version 1.0
Approvals
Approver 1
Approver 2
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Document Control

Change Record

Date Author Version Change Reference
19-Aug-20
 <Sambasiva>
 1.0
 No
Previous Document

Reviewers

Name Position
<Ramil> IT Manager (A)

Link to Download Application

Mobile App Privacy Policy
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Preface

This document is used to guide all the customer users of mobile sales application how to use functions as mentioned below.

Topics discussed are:
  • Introduction to Mobile App
  • Objectives & Benefits
  • Current Ordering process flow
  • Mobile App Add-on Steps to current process flow
  • Download & Install Mobile App
  • Mobile User Registration
  • Change Password
  • Login as Registered User to Mobile App
  • Create Order
  • View credit balance
  • Submit Sales Order from Mobile App
  • Print PDF Order
  • Dashboard Features
  • Cancel Order
  • Shipped Orders
  • Print Delivery Note
  • View Invoice/s
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Document Control

Change Record

Date Author Version Change Reference
19-Aug-20
 <Sambasiva>
 1.0
 No
Previous Document

Reviewers

Name Position
<Ramil> IT Manager (A)
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Introduction

Mobile App is about cement ordering by customer via Mobile App provided by EPCCo. This process is meant to facilitate customer to create an order from a mobile using an App and carry the Barcode/QR code or printed order for further activities of sales booking, cement loading and delivery note printing.

Mobile App is collaborated with E-Business Suite Applications of Eastern Cement Province Company's Oracle ERP system.

Mobile App is also meant to collaborate Plant Entry & Exit system of trucks that arrive for cement loading.

Currently the App is available for android mobile users.

Objectives:
  •  Go Electronic – Replace Customer Sales orders of print format with electronic/digital format
  •  Improve Sales performance by speeding up the ordering
    process
  •   Facilitates Customers to create order from anywhere i.e.
    even when away from booking office
Benefits:
  • Replace Print formats with Electronic/Digital formats 
  • Customers can self-order
  • Customer can view electronic Delivery Note  & Invoice on his mobile
  • Customer's  engaged time per order is reduced
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Current Ordering Process Flow

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Mobile App Add-on Steps to current Order Flow

- Highlighted

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Login to Mobile App:

Customer Login
Customer
 AL RASHED CEMENT COMPANY
Navigation
 Open App & provide Login credentials as registered
Mobile User Name
 xxxxxxxxx ( 9-digit mobile number)
Password
 xxxx ( 4-digit password)
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Screen after Customer Login

Dashboard View

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Dashboard View with Order Count

Yesterday
Today
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Download EPCCO App from Android Playstore

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Register as EPCCO App User

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  • Enter UserName and Email ( Registered with EPCCo
  • Submit
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  • OTP is received in email
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Change Password

  • Go to Profile -> Change Password
  • Enter Current Password
  • Enter New Password
  • Re-type new Password and submit
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Login to YourCement
  • Enter mobile number
  • Enter Password
  • Select Language
  • Click 'Login'
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Create Order

Navigation: Dashboard -> Total Orders -> + icon

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Enter mandatory information on Sales Order
  • Order type
  • Shipping to location
  • Driver Name
  • Truck No.
  • Type
  • Select Product and enter Quantity
  • Click Submit
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Order Created from Mobile
Order@Dashboard view
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Customer Balance view before Order submission
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Barcode is generated that can be carried to Sales Office

Printed Order

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Sales Team receives e-mail Notification

Sales Team receives e-mail notification for each order when created from the Mobile App. This feature is useful when Oracle is not available to read order Qty

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Loading Area
  • Barcode to be presented @ Silo Loading Area
  • Cement Loaded as per Order Qty
Net Order Qty : 30 Ton

  Truck 1st weight (Empty)

Truck 2nd weight (Loaded)
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Delivery Note
  • Barcode to be presented @ Weigh bridge   
  • Weigh bridge reads Truck empty weight and loaded weight and Net Qty applied in ERP.
  • Order is shipped.
  • View Delivery Note on mobile
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Invoice Tab
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View Invoice/Order